Have you set up a Shared Mailbox in Hosted Exchange? Have you noticed that you can’t see the contacts in your address book?
According to MS, you can’t (and it’s true!). That’s the official word, anyway. However, turns out you can do it a better way!
4 months ago, I was beating my head against the wall trying to get this done. Then I had an epiphany, its Exchange just like local – maybe MS didn’t turn THAT function off. We had a shared Calendar, Contacts, and Tasks set up in our Public Folders that everyone in the organization used daily. I decided that I didn’t have anything to lose so I tried it. It worked.
I just found this walk through, done by Alan Byrne @ Cogmotive – it is very well done, and I don’t need to reinvent the wheel.
There are some gotcha’s –
1. You still can’t get this on your mobile device – YET
2. You won’t see this from the OWA either.
3. Make sure that you have your permissions set correctly or you WILL get frustrated.
I’m re-posting this because it was a pain in my side, and at the time there weren’t very many (or any) answers. Thanks to Alan Byrne for doing a great walk through (so I didn’t have to!), and share the info! (just give him credit!)